How do I renew my site license?
Approximately sixty (60) days prior to the renewal date of your license program, a license renewal notice will be mailed to the Site Administrator outlining how to renew your license program. To ensure uninterrupted use of Wolfram Research products, organizations that have established credit with Wolfram Research or their authorized reseller should submit a purchase order no later than thirty (30) days prior to the renewal date of their license program. Organizations with prepay status should submit a check no later than thirty (30) days prior to the renewal date of their license program.
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–7pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support