Wolfram Computation Meets Knowledge

What are the guidelines for purchase orders?

Purchase orders must be complete before they can be processed. Be sure to include all of the following:

  1. Customer Information
    1. Contact person and full contact information
    2. Bill-to address (if applicable, should match credit card’s bill-to)
    3. Ship-to address (for downloads, this is the recipient’s shipping and email addresses)
    4. Telephone number
    5. Order-unique purchase-order number
  2. Payment Information
    1. Terms, e.g. net 30, credit card.
    2. Credit card information, if applicable, including name on the card, card number, card security code (CSC), and expiration date
    3. Grand total
  3. Product Information for EACH Item
    1. Item description
    2. Pricing, by line item, with applicable discounts noted
    3. Additional details for all software, including home-use requests:
      1. Platform (e.g. Windows, Mac)
      2. License type (e.g. student, professional)
      3. Download vs. physical media
      4. Corresponding license numbers, for software upgrades, application packages, site-license additions, and media replacement requests
  4. Applicable Discounts and PD Codes
    1. Include any applicable PD code number
  5. Delivery Instructions
    1. Delivery method
    2. End-user email address and shipping information (regardless of delivery method, including download)
    3. Logistics notes for physical shipments, including special instructions, use of third-party logistics provider and applicable account number, etc.
  6. Site Information Sheets and Contracts
  7. These documents should accompany all site orders at the time the purchase order is submitted. Please check that all fields of the site information sheet are complete and all contracts are signed and dated. Contracts cannot be processed with missing signatures or initials.

Ist dieser Artikel hilfreich?


Danke für Ihr Feedback.


Support kontaktieren

Egal, ob Sie eine Frage zur Rechnung, Aktivierung oder zu einer technischen Angelegenheit haben, wir sind da, um Ihnen zu helfen.

1-800-WOLFRAM (+1-217-398-0700 für internationale Anrufer)


8:00–17:00 US Central Time

  • Produktregistrierung oder Aktivierung
  • Kaufinformationen und Bestellung
  • Hilfe beim Installieren und Starten

Erweiterter technischer Support (für berechtigte Kunden)

8:00–19:00 US Central Time

8:30–10:00 & 11:00–17:00 US Central Time

  • Technischer Priority-Support
  • Produktassistenz von Wolfram-Experten
  • Hilfe beim Programmieren mit der Wolfram Language
  • Erweiterter Support beim Installieren