Who is eligible for Wolfram Enterprise Support?
To contact the Wolfram Enterprise Support team with technical questions, please:
- Have a valid Wolfram product license
- Be an Enterprise Support Contact for your license
If you are using a Wolfram product, but are not the Enterprise Support Contact, please file technical support requests through our Premier Service form.
Enterprise Support Contacts are assigned when purchasing Enterprise Support.
1-800-WOLFRAM (+1-217-398-0700 美国境外用户)
客服支持
周一至周五
8am–5pm 美国中部时区
- 产品注册或激活
- 预售信息和订单
- 安装帮助和首次启动
高级技术支持 (面向特定用户)
周一至周四
8am–7pm 美国中部时区
周五
8:30–10am & 11am–5pm 美国中部时区
- 优先技术支持
- Wolfram 专家助理专员
- Wolfram 语言编程帮助
- 高级安装支持