As a Wolfram Sales Partner, how can I best contact Wolfram Technical Support?
Wolfram Technical Support will help you as a Wolfram Sales Partner with your customers’ as well as your own technical questions on Wolfram products and technologies. In order to be able to process your inquiry timely and efficiently, please:
- Contact us either by:
- submitting your query using the Technical Support Contact form, or
- emailing any of the below email addresses based on your location. If so, include your company name in the Subject line.
- Indicate whether you would prefer for Technical Support to respond directly to you or to your customer.
- Include all necessary details.
[English]
1-800-WOLFRAM (+1-217-398-0700 美国境外用户)
客服支持
周一至周五
8am–5pm 美国中部时区
- 产品注册或激活
- 预售信息和订单
- 安装帮助和首次启动
高级技术支持 (面向特定用户)
周一至周四
8am–7pm 美国中部时区
周五
8:30–10am & 11am–5pm 美国中部时区
- 优先技术支持
- Wolfram 专家助理专员
- Wolfram 语言编程帮助
- 高级安装支持