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What are Enterprise Support business hours?

Enterprise Support for critical and urgent issues is available at any time.

Enterprise Support for important and advisory issues is provided:

  • Monday–Thursday, 8am–5pm US Central Time
  • Friday, 8am–10am & 11am–5pm US Central Time

except on company holidays.

Wolfram Research Company Holidays 2024

New Year’s Day Monday, January 1
Martin Luther King Jr. Day Monday, January 15
Presidents’ Day Monday, February 19
Memorial Day Monday, May 27
Juneteenth Wednesday, June 19
Independence Day Thursday, July 4
Friday, July 5
Labor Day Monday, September 2
Columbus Day/Indigenous Peoples’ Day Monday, October 14
Thanksgiving Holiday Thursday, November 28
Friday, November 29
Christmas Day Holiday Wednesday, December 25

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Contact Support

Whether you have a question about billing, activation or something more technical, we are ready to help you.

1-800-WOLFRAM (+1-217-398-0700 for international callers)

Customer Support

8am–5pm US Central Time

  • Product registration or activation
  • Pre-sales information and ordering
  • Help with installation and first launch

Advanced Technical Support (for eligible customers)

8am–5pm US Central Time

8:30–10am & 11am–5pm US Central Time

  • Priority technical support
  • Product assistance from Wolfram experts
  • Help with Wolfram Language programming
  • Advanced installation support