Below is information to help you get users started with SystemModeler and SystemModeler Student Edition quickly and easily. To view the list of products available through your site license or manage it online, visit the Wolfram User Portal. You can access your license by clicking “My Site Programs” and selecting your site license from the list.

Installing SystemModeler | Distributing SystemModeler | Getting Activation Keys | Getting Passwords | Technical Support | Complimentary Products and Services

Installing SystemModeler

If you receive physical shipments, your site kit for SystemModeler contains the media needed to install SystemModeler and the MathLM license manager. If you have a Student Unlimited Program, your site kit contains the media needed to install SystemModeler Student Edition on student-owned machines.

You can also download the latest versions of all your site-licensed products from the Download Center in the Wolfram User Portal.

Below are guidelines to help you decide which media will best match your hardware and administrative requirements.

Single-Machine License Installations

Single-machine licenses are used for standalone installations of SystemModeler (those that do not connect to a license server).

Network License Installations

A network license permits a specified number of SystemModeler users to run the application concurrently on a network, making SystemModeler available to multiple users and machines. SystemModeler system administration in a network license environment involves setting up two separate components. First, the MathLM license manager is installed on the license server to handle the details of license activity. Second, SystemModeler is installed as a client of MathLM.

* MathLM 12.0 can be used to serve licenses to clients running SystemModeler 4.1 to 12.0. MathLM 11.3 (or before), however, cannot be used as a license manager for SystemModeler 12.0 clients.

Distributing SystemModeler

Distribution Basics

Below is a list of items that you should provide to System Administrators and end users to install SystemModeler, SystemModeler Student Edition and MathLM:

1. An Activation Key
   You can create and send activation keys to users through the Wolfram User Portal by clicking “My Site Programs,” selecting your site license from the list and navigating to the “Create” tab in the “Users & Activation Keys” section. Users may also request their own activation keys through your organization’s Wolfram Activation Key Request Form.
2. Installation Media or Files
   When you assign activation keys to users through the Wolfram User Portal, the users are sent a link to download the installation files from Wolfram Research. See Installing SystemModeler for detailed file information.

Distribution Options

• Download from Wolfram Research (RECOMMENDED): Users who are assigned an activation key will be sent a link to download the installation files from the Wolfram User Portal.
• Physical Distribution: Physical media may be distributed directly to users. ISO/DMG files are available in the Wolfram Product Download Center to burn additional DVDs/CDs.
• Set Up a Download Site: Post the installers on a local server and allow System Administrators and/or end users to log in to the site to download the installation files and install on their own machines.
• Local File Server Installation: Allow users to run the installer remotely off your file server to install on a local machine.
• Remote Installation: Allow System Administrators to connect to a remote client from a file server and run the installer on the remote machine.

Getting Activation Keys

Installing and activating a single-machine SystemModeler or SystemModeler Student Edition license, or MathLM, requires a unique activation key. You can create and send activation keys to users through the Wolfram User Portal by clicking “My Site Programs,” selecting your site license from the list and navigating to the “Create” tab in the “Users & Activation Keys” section. Users may also request their own activation keys through your organization’s Wolfram Activation Key Request Form.

More Information

• Obtaining an activation key or password through a site license »
• Ensuring only authorized users receive activation keys and passwords »
• Frequently asked questions about activation keys »

Getting Passwords

Passwords for SystemModeler may be obtained as follows:

• Web (RECOMMENDED): Password Generator
• Email: register@wolfram.com
• Toll-free (US and Canada): +1-800-WOLFRAM (965-3726)
• Outside the US and Canada: +1-217-398-5151 +44-(0)1993-883400 (Europe)

SystemModeler

In most situations, users will not need to enter a password to activate SystemModeler, only an activation key. However, if unable to activate online, users may opt to activate manually, which will require them to enter both their activation key and a machine-specific password.

MathLM

Installing and activating MathLM requires users to enter both their activation key and a machine-specific password.

More Information

• Ensuring only authorized users receive activation keys and passwords »
• Frequently asked questions about passwords »

Technical Support

Support is available to any employee at your organization with installation or technical questions, and may be obtained through your local sales partner or directly from Wolfram Research. Installation support is available to students by email only.

Users can also get answers to their questions about Wolfram technologies, connect with other users and share code and files through Wolfram Community.

• Web: support.wolfram.com
• Toll-free (US and Canada): +1-800-WOLFRAM (965-3726)
• Outside the US and Canada: +1-217-398-6500, +44-(0)1993-883400 (Europe)

Complimentary Products and Services

Your site license includes many added benefits, such as:

Employee Home-Use Licenses »
Complimentary home-use licenses are available to employees for their personally owned machines. Wolfram distributes these licenses directly to users; however, you can opt to approve all requests.

Visit the Wolfram User Portal for a complete list of benefits, including the quantities of each product available, links to the request forms and a list of current users (navigate to “My Site Programs” > Select license > “Premier Service”).