Why am I being prompted to reactivate my software?
You may be prompted to reactivate your product for any of the following reasons:
- Your system configuration has changed.
Your activation key was associated with your previous system’s MathID during an earlier activation process. To clear this information and reuse your existing activation key with your new system configuration, please complete and submit a System Transfer Form. - Your license has expired.
- If you obtained the product through a site license, contact your Site Administrator for instructions to request a new activation key or password.
- If you are using a trial version of the product, you can purchase the product through the Wolfram Store.
- If you are using the Semester or Annual Edition of a Wolfram product, you can purchase a new license through the Wolfram Store.
If you are using a time-limited license, you will be prompted to reactivate your license when it expires.
If you believe your time-limited license has expired prematurely, please contact Wolfram Research Customer Service or your local Wolfram Sales Partner.
[English]
1-800-WOLFRAM (+1-217-398-0700 美国境外用户)
客服支持
周一至周五
8am–5pm 美国中部时区
- 产品注册或激活
- 预售信息和订单
- 安装帮助和首次启动
高级技术支持 (面向特定用户)
周一至周四
8am–7pm 美国中部时区
周五
8:30–10am & 11am–5pm 美国中部时区
- 优先技术支持
- Wolfram 专家助理专员
- Wolfram 语言编程帮助
- 高级安装支持