What are Enterprise Support business hours?
Enterprise Support for critical and urgent issues is available at any time.
Enterprise Support for important and advisory issues is provided:
- Monday–Thursday, 8am–5pm US Central Time
- Friday, 8am–10am & 11am–5pm US Central Time
except on company holidays.
Wolfram Research Company Holidays 2022
Thanksgiving Holiday | Thursday, November 24 Friday, November 25 |
Christmas Day Holiday | Monday, December 26 |
Wolfram Research Company Holidays 2023
New Year’s Day | Monday, January 2 |
Martin Luther King Jr. Day | Monday, January 16 |
Presidents’ Day | Monday, February 20 |
Memorial Day | Monday, May 29 |
Juneteenth | Monday, June 19 |
Independence Day | Tuesday, July 4 |
Labor Day | Monday, September 4 |
Columbus Day/Indigenous Peoples’ Day | Monday, October 9 |
Veterans Day | Friday, November 10 |
Thanksgiving Holiday | Thursday, November 23 Friday, November 24 |
Christmas Day Holiday | Monday, December 25 |
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–5pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support