Wolfram Computation Meets Knowledge

When does Technical Support end for my Finance Platform product?

Wolfram Enterprise Support is a service provided to Wolfram customers by members of the Wolfram Technology Group.

It consists of Installation Support to set up your Wolfram product and Developer Support to answer your Wolfram Language-related programming questions.

An active Enterprise Premier Service contract is required in order to receive Enterprise-level Developer Support for Wolfram Finance Platform.

Such Developer Support is provided for the following versions of Finance Platform until the indicated dates:

Finance Platform Version Wolfram Language Version End-of-Developer-Support Date
2.2 10.3 03/31/2019
2.3 11.0 12/31/2019
2.4 11.1 06/30/2020
2.5 11.2 12/31/2020
2.6 11.3 06/30/2021
3.0 12.0 06/30/2022

Installation Support, however, continues for customers with a valid product license beyond the expiration of any Enterprise Premier Service contract and end date of Enterprise-level Developer Support.

These end-of-Developer-Support dates are approximations only and should not be relied upon in any purchasing or project decisions. We will strive to keep these dates reasonably accurate and current, but reserve the right to modify them at any time.

Is this article helpful?
Yes
No

Any comments?

Thank you for your feedback.

Submit

Contact Support

Whether you have a question about billing, activation or something more technical, we are ready to help you.

1-800-WOLFRAM (+1-217-398-0700 for international callers)

Customer Support

Monday–Friday
8am–5pm US Central Time

  • Product registration or activation
  • Pre-sales information and ordering
  • Help with installation and first launch

Advanced Technical Support (for eligible customers)

Monday–Thursday
8am–7pm US Central Time

Friday
8:30–10am & 11am–5pm US Central Time

  • Priority technical support
  • Product assistance from Wolfram experts
  • Help with Wolfram Language programming
  • Advanced installation support