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What are Enterprise Support business hours?

Enterprise Support for critical and urgent issues is available at any time.

Enterprise Support for important and advisory issues is provided:

  • Monday–Thursday, 8am–5pm US Central Time
  • Friday, 8am–10am & 11am–5pm US Central Time

except on company holidays.

Wolfram Research Company Holidays 2022

Thanksgiving Holiday Thursday, November 24
Friday, November 25
Christmas Day Holiday Monday, December 26


Wolfram Research Company Holidays 2023

New Year’s Day Monday, January 2
Martin Luther King Jr. Day Monday, January 16
Presidents’ Day Monday, February 20
Memorial Day Monday, May 29
Juneteenth Monday, June 19
Independence Day Tuesday, July 4
Labor Day Monday, September 4
Columbus Day/Indigenous Peoples’ Day Monday, October 9
Veterans Day Friday, November 10
Thanksgiving Holiday Thursday, November 23
Friday, November 24
Christmas Day Holiday Monday, December 25

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Contact Support

Whether you have a question about billing, activation or something more technical, we are ready to help you.

1-800-WOLFRAM (+1-217-398-0700 for international callers)

Customer Support

8am–5pm US Central Time

  • Product registration or activation
  • Pre-sales information and ordering
  • Help with installation and first launch

Advanced Technical Support (for eligible customers)

8am–5pm US Central Time

8:30–10am & 11am–5pm US Central Time

  • Priority technical support
  • Product assistance from Wolfram experts
  • Help with Wolfram Language programming
  • Advanced installation support