What are Enterprise Support business hours?
Enterprise Support for critical and urgent issues is available at any time.
Enterprise Support for important and advisory issues is provided:
- Monday–Thursday, 8am–5pm US Central Time
- Friday, 8am–10am & 11am–5pm US Central Time
except on company holidays.
Wolfram Research Company Holidays 2024
New Year’s Day | Monday, January 1 |
Martin Luther King Jr. Day | Monday, January 15 |
Presidents’ Day | Monday, February 19 |
Memorial Day | Monday, May 27 |
Juneteenth | Wednesday, June 19 |
Independence Day | Thursday, July 4 Friday, July 5 |
Labor Day | Monday, September 2 |
Columbus Day/Indigenous Peoples’ Day | Monday, October 14 |
Thanksgiving Holiday | Thursday, November 28 Friday, November 29 |
Christmas Day Holiday | Wednesday, December 25 |
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–5pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support