Personal License Support FAQ
For which Wolfram products can I get Personal License Support?
Personal License Support comes with all editions of Wolfram products for which Personal License Service was purchased. This includes:
- Mathematica Home Edition
- All Wolfram|One Personal subscriptions
- All Wolfram System Modeler Student and Home products
- All Wolfram|Alpha Notebook Edition Student and Home products
For which versions of my Wolfram product can I get Personal License Support?
For each Wolfram product, Personal License Support is provided for the supported versions until their end-of-support dates:
On which operating systems will Wolfram Technical Support help me set up my Wolfram product?
Wolfram Technical Support will help you set up your Wolfram product on the operating systems listed on the system requirements page for the respective version.
- For system requirements for cloud aspects of your Wolfram product, visit https://support.wolfram.com/29444.
- For system requirements for desktop aspects of your Wolfram product, visit https://support.wolfram.com/6479.
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–5pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support