Wolfram Computation Meets Knowledge

How do I report an issue with a Wolfram product?

Please send any information about an issue with your Wolfram product to Wolfram Technical Support. If you live outside the United States, please contact your authorized Wolfram reseller.

  • Include your activation key or license number in the email.
  • Explain what steps are needed to reproduce the problem.
  • Attach a notebook that illustrates the problem. Try limiting your code sample to 10 lines.
  • Document any visual aspects of the problem with a screenshot or video.
  • Additionally, in an included notebook, evaluate the following command:
     SystemInformation[]

    The command SystemInformation[] creates a dialog that provides information about your computer. This information helps us serve you more quickly.

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