Wolfram Technical Support is a service provided to Wolfram customers by members of the Wolfram Technology Group.

It consists of Installation Support to set up your Wolfram product and Developer Support to answer your Wolfram Language-related programming questions.

For the free CDF Player and CDF Player Pro, only Installation Support is provided. For Developer Support for creating CDF files, a service contract for the Wolfram product in which you are programming your code is needed.

Free CDF Player

Installation Support for the free CDF Player is provided only for the current version.

CDF Player Pro

Installation Support is provided for the following versions of CDF Player Pro until the indicated dates:

CDF Player Pro Version Wolfram Language Version End-of-Installation-Support Date
10.0 10.0 12/31/2017
10.1 10.1 03/31/2018
10.2 10.2 09/30/2018
10.3 10.3 12/31/2018
10.4 10.4 03/31/2019
11.0 11.0 09/30/2019
11.1 11.1 06/30/2020
11.2 11.2 12/31/2020
11.3 11.3 03/31/2021

These end-of-Installation-Support dates are approximations only and should not be relied upon in any purchasing or project decisions. We will strive to keep these dates reasonably accurate and current, but reserve the right to modify them at any time.