When does Technical Support end for my Wolfram Player product?
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Wolfram Technical Support is a service provided to Wolfram customers by members of the Wolfram Technology Group.
It consists of Installation Support to set up your Wolfram product and Developer Support to answer your Wolfram Language-related programming questions.
For the free Wolfram Player and Wolfram Player Pro, only Installation Support is provided. For Developer Support for creating CDF files, a service contract for the Wolfram product in which you are programming your code is needed.
Free Wolfram Player
Installation Support for the free Wolfram Player is provided only for the current version.
Wolfram Player Pro
Installation Support is provided for the following versions of Wolfram Player Pro until the indicated dates:
| Wolfram Player Pro Version | Wolfram Language Version | End-of-Developer-Support Date |
|---|---|---|
| 12.3 | 12.3 | 06/30/2024 |
| 13.0 | 13.0 | 03/31/2025 |
| 13.1 | 13.1 | 09/30/2025 |
| 13.2 | 13.2 | 12/31/2025 |
| 13.3 | 13.3 | 06/30/2026 |
| 14.0 | 14.0 | 03/31/2027 |
| 14.1 | 14.1 | 09/30/2027 |
These end-of-Installation-Support dates are approximations only and should not be relied upon in any purchasing or project decisions. We will strive to keep these dates reasonably accurate and current, but reserve the right to modify them at any time.
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–5pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support