Wolfram Computation Meets Knowledge

How do I generate process reports when my Wolfram product hangs on macOS?

If the front end of your desktop Wolfram product becomes unresponsive, you may be asked to generate several process reports to help diagnose the origin of the issue.

  1. Open Activity Monitor.app.
  2. In the Process Name column, select the name of your Wolfram product (e.g. Mathematica).
  3. Open the gear drop-down menu toward the top-left corner of the window.
  4. Select Sample Process and save the file.
  5. Repeat these steps for Spindump.

This file will generally be small enough to send via email.

If your product crashes, please generate a crash report instead.

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