How do I activate Wolfram products online?
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Since Version 14.0 the default way to activate your Wolfram product is by signing in with your Wolfram or organization credentials. Activation keys are only needed for alternate activation methods.
Some products, such as Wolfram|One, have both a cloud and a desktop component. Cloud products (or the cloud components of products) do not need to be activated after purchase and are accessed by logging in to wolframcloud.com using your Wolfram Account credentials.
For desktop products, there are two main methods of activation:
- Enter your Wolfram Account credentials: the Wolfram ID and password that you use to log into your Wolfram Account or the User Portal.
- You may be able to activate your Wolfram product using your organization’s credentials if they have enabled single sign-on or with the help of a license server if your organization has set one up. In those cases, check with your site administrator.
Alternatively, you can enter an activation key: a sequence of alphanumeric characters of the form 1234-5678-123ABC.
Activation Methods for Individual Desktop Wolfram Products
Product | Sign-In* | Single Sign-On** | Activation Key | Network License Server |
---|---|---|---|---|
Mathematica*** | ✓ | ✓ | ✓ | ✓ |
Wolfram|One | ✓ | ✓ | ||
Wolfram|Alpha Notebook Edition | ✓ | ✓ | ||
System Modeler | ✓ | ✓ | ✓ | |
Wolfram Player | No activation required | |||
Wolfram Player Pro | ✓ | |||
Finance Platform | ✓ | ✓ | ✓ | |
Wolfram Engine | ✓ |
*Enter your WolframID and associated Wolfram Account password.
**Enter your organization’s credentials.
***Mathematica for the Raspberry Pi is free and does not require activation.
Getting an Activation Key
Activation keys are generally available in your User Portal if you have either purchased or been given access to an applicable product.
If you obtained the software through your site, please contact your site administrator or software distributor to get your activation keys.
If you purchased your product through the Wolfram Store, your activation key(s) will be sent to you via email at the time you check out. The number of activation keys you receive depends on your product license.
Other Methods of Activation
If your computer is not connected to the internet, you can still activate your software using offline activation.
If your site activates your software with the MathLM license server, follow the instructions here.
When moving to a new computer
If you need to transfer your installation to a new computer, please use the System Transfer Form.
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–5pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support